Returns & Exchanges

At Earthware, we want you to love your sustainable home goods, which is why we offer a 30-day return window for all items in their original condition. If your purchase doesn't perfectly fit your space, our streamlined process makes returns and exchanges simple and eco-friendly.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid carbon-neutral shipping label provided once your return request is approved.

• 3.
  Pack with Care

  Place the items in their original biodegradable packaging or a similar sturdy box to ensure they arrive safely back at our warehouse.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.