Frequently Asked Questions
Everything you need to know about our sustainable home essentials.
What materials are used in Earthware products?
We prioritize the planet by using 100% sustainable materials, including organic cotton, reclaimed wood, recycled glass, and biodegradable bamboo. All our dyes are non-toxic and water-based.
How long does shipping take?
Standard shipping typically takes 5-7 business days within the continental US. We also offer carbon-neutral express shipping options at checkout for faster delivery.
What is your return policy?
We offer a 30-day window for returns on all unused items in their original packaging. Please note that for hygiene reasons, bedding and bath linens must be unopened to qualify for a refund.
Are your products ethically manufactured?
Absolutely. We partner exclusively with Fair Trade certified factories that ensure safe working conditions, fair wages, and zero child labor throughout our entire supply chain.
Do you offer international shipping?
Yes, Earthware ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.
How should I care for my Earthware items?
To ensure longevity, we recommend gentle, eco-friendly detergents and air-drying when possible. Specific care instructions are included on the label of each product and on our digital product pages.